Outlook 2003: BCSRuntime.dll is missing from your system


Today I can across the following issue:

“The program can’t start because BCSRuntime.dll is missing from your system. Try reinstalling the program to fix this problem.”

This issue is apparently associated with using Microsoft Office 2003 while having some Microsoft 2010 product such as Office, Visio, Projects, etc. installed. It is an easy fix – thanks to this helpful link. Here are the instructions of how to resolve the issue below.

Close Outlook

Start
Control Panel
Add/Remove Programs (Win XP) or Programs and Features (Win 7)
** Win 7 – if you are in Category View: Programs – Uninstall a program

Click:      Microsoft Office 2010 (or other Microsoft 2010 product)
Click:      Change (near the top menu)

Choose:                               Add or Remove Features
Choose:                               Office Shared Features
Choose:                               Down arrow by Business Connectivity Services to disable [not available]
Choose:                               Continue

Once the setup is complete, you should be able to open Outlook 2003 without the error message.

Cannot See Icons or Right Click Desktop

Today, I came across a new virus/malware distasteful action on a Windows XP computer. Once the virus/malware was cleaned from the system, the user still had no access to their desktop. All of the icons were missing/hidden, and you could not right-click the desktop to recover them or to perform any other options either. Trying to reset the Desktop in Control Panel did not good, so we knew it must be a Registry issue.

First off, we found the virus located:
C:\Documents and Settings\All Users\ Application Data\

Usually, this should only contain folders, not .exe (executable) files.

Thanks to this site (http://brianmorristech.com/?p=749), we have a solution before having to succumb to recreating the user profile (and all of the settings that go with that) or the formatting of the hard drive.

Here are the steps to recover your Desktop functionality:

·         Start
·         Run
·         Type:     regedit
o   Press Ok

This will open the Registry.

·         Locate:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
·         Double Click:
o   NoDesktop
§  Note Value = 1
·         Right-Click:
o   NoDesktop
·         Delete
Restart your computer, and your Desktop will be restored to its correct functionality.

NOTE:
·         You may be able to simply set the value to 0 (meaning off) instead of deleting, but I didn’t try.
·         If your value for NoDesktop is not set to 1 or is not present at all, then you may have a different issue.

All of My Files are Hidden or Missing

So, you’ve been infected with a virus/malware that has hidden all of your files. Once you rid your system of the virus/malware, please perform the following steps to restore hidden files.

·         Open My Computer (or Computer in Windows 7)
·         Double Click to Open C: (hard drive)
·         Edit (Alt E) Select All
·         Right-Click any of the blue area (selected folders/files)
·         Properties
·         Uncheck Hidden
·         Apply
·         Ok

You will get an error message. Choose Ignore to All, so it will complete without user input needed.

Once the process is finished, you should see all of your files again.

To view hidden files, click here.

Kodak EasyShare Registration Error

Today I came across an older Windows XP SP3 laptop running Kodak EasyShare. Each time the computer started, it would generate the following error:

C:\PROGRA~2\Kodak\EasyShareSetup\$REGIS~1\Registration_7.4.30.2.sxt

Note: The actual version (7.4.30.2) in the file name could be different in each case.

It took me forever to locate the source of the problem. I searched multiple times/ways through the registry and even uninstalled the software, but the error remained.

Thanks to this link, the problem was identified as being located in the Task Scheduler.

Here’s how to fix it:

Start
Control Panel
Scheduled Tasks

This is usually blank, only having “Add Schedule Task”.

If you see anything associated with Kodak EasyShare, delete it.

Reboot.

Device connected to wireless (Wi-Fi) but no internet

The following may help if you are having an issue with your laptop, iPhone, iPad, or other device which shows it is connected to your wireless (Wi-Fi) network, but you are unable to access the internet. This may be due to a new device, new wireless router, or simply a different day where nothing seems to be going right.

Try these steps:

· Power off wireless router
· Power off internet modem (Cox, etc.)
· Wait at least 10 seconds
· Power on internet modem, and wait for lights to settle (about 20-30 seconds)
· Power on wireless router, and wait for lights to settle (about 20-30 seconds)
· Try device (laptop, iPhone, iPad, or other)

If the above fails to work or you have changed your wireless router, continue:

· Go to the settings of device (laptop, iPhone, iPad, or other)
· Wireless (Wi-Fi) settings
· Locate current wireless Network
· Delete/Forget wireless Network
· Turn off/turn on wireless (settings, not device)
· Reconnect to wireless Network
· Try device (laptop, iPhone, iPad, or other)

If no devices can use your wireless network, it could be a settings or faulty modem or wireless router. If some devices can use your wireless network and others cannot, it could be a problem with the device you are trying to connect.

vml.exe aka XP Internet Security 2012

Here we have a FAKE internet security tool called XP Internet Security 2012 (which also goes by different aliases), which infected a Windows XP machine causing it to become unable to run .exe file types. This creates a serious issue when most every application you want to run – or need to run to clean up the Virus/Malware – will be an .exe file type. Below I have listed what I did to clean the infected system.

The “shield” that looks similar to the Windows Update and some antivirus shields, was located in the task manager near the clock to the bottom right of the screen. This was even after the user had run Malwarebytes and thought the Virus/Malware had already been completely removed.

REMEMBER: If you believe that your computer is infected, not only do you need to run a full system scan with your antivirus software – and/or Malwarebytes – you also need to perform a search of your (a) hard drive and (b) registry for other Virus/Malware that may not have been detected.

Virus/Malware name: vml.exe

Hard Drive:
C:\Documents and Settings\%username%\Local Settings
C:\Windows\Prefetch (as VML.EXE-074511AD.pf)

Registry values .exe and exefile were corrupt:
HKEY_CLASSES_ROOT
This caused the computer to no longer be able to execute .exe file types, even after the Virus/Malware had been removed.

Click here or review Microsoft’s article to see what actions I performed to remedy the infection.

Unable to run EXE file types Resolution

If you find your system is unable to run executable (.exe) files, the following steps may help.

First, you should ensure you have an antivirus program installed and running on your computer, because your issue could be due to Virus/Malware. If you do have an antivirus program, make sure it is updated with the latest virus definitions and run a full system scan. If you do not have an antivirus program, consider downloading AVG Free (or something similar) from cnet.com or their direct website.

Of course, if you cannot execute any .exe files, you most likely will not be able to perform the above; but, should remember to do so after you complete the steps below.

Per Microsoft (article)
• Boot/reboot computer into Safe Mode
• Click Start – Run – type: command /c copy %Windir%\regedit.exe regedit.com
• Click Ok
This will create a copy of regedit.exe (which you cannot open), and name the file regedit.com.
• Click Start – Run – type: regedit
• Click Ok
This will run regedit.com (which is the identical copy of regedit.exe).

Once in the Registry Editor, access the following:
HKEY_CLASSES_ROOT\.exe
Click .exe
You should ONLY see the following:
o Name: (Default)
o Type: REG_SZ
o Data: exefile
o Name: Content Type
o Type: REG_SZ
o Data: application/x-msdownload
Note: (Data: exefile) is pointing to the location of exefile as you scroll down in the registry (remaining under HKEY_CLASSES_ROOT), so if this has any other input than “exefile” it is incorrect and should be changed. Also, if there are any other (Name) besides (Default) and Content Type, they can be deleted.

Click the diamond in front of .exe
You should ONLY see the following:
• PersistentHandler
o Name: (Default)
o Type: REG_SZ
o Data: {will have a set of numbers, letters, dashes}
Note: If there are any other items under .exe besides PersistentHandler, they should be deleted.

Scroll down the list of items under .exe, until you come to exefile. Note: this is the location in which the (Default) name within .exe was pointing.

• Click the diamond in front of exefile
• Click the diamond in front of shell
• Click the diamond in front of open
o Click command
o Data of both (Default) and IsolatedCommand should be: “%1” %*
• Click diamond in front of runas (located under shell)
o Click command
o Data of both (Default) and IsolatedCommand should be: “%1” %*

Exit the Registry Editor and restart computer.
You should now be able to once again run your executable (exe) files.