Device connected to wireless (Wi-Fi) but no internet

The following may help if you are having an issue with your laptop, iPhone, iPad, or other device which shows it is connected to your wireless (Wi-Fi) network, but you are unable to access the internet. This may be due to a new device, new wireless router, or simply a different day where nothing seems to be going right.

Try these steps:

· Power off wireless router
· Power off internet modem (Cox, etc.)
· Wait at least 10 seconds
· Power on internet modem, and wait for lights to settle (about 20-30 seconds)
· Power on wireless router, and wait for lights to settle (about 20-30 seconds)
· Try device (laptop, iPhone, iPad, or other)

If the above fails to work or you have changed your wireless router, continue:

· Go to the settings of device (laptop, iPhone, iPad, or other)
· Wireless (Wi-Fi) settings
· Locate current wireless Network
· Delete/Forget wireless Network
· Turn off/turn on wireless (settings, not device)
· Reconnect to wireless Network
· Try device (laptop, iPhone, iPad, or other)

If no devices can use your wireless network, it could be a settings or faulty modem or wireless router. If some devices can use your wireless network and others cannot, it could be a problem with the device you are trying to connect.